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Transforming systems to improve the health of communities.CSI Solutions

Who we are...

CSI Solutions is a health care consulting firm that offers a unique combination of industry understanding, innovative solutions, and technology expertise to improve the health of communities. We develop sustainable, long-term solutions to strategic and operational issues facing health care organizations at national, regional, state, and local levels. Our diverse clients include entities that provide care, pay for care, or invest in improving population health.

CSI is in the business of strategic innovation and transformation--transforming theory into practical tools, under-performing or challenged operating systems into well-run ones, and short- or medium-term issues into far-reaching solutions. We are distinguished by our unique combination of industry knowledge and technology proficiency. Our deep understanding of, and expertise in, healthcare and quality improvement, combined with our technology capabilities allows us to take the long view as we design and implement operational solutions for our clients. Our healthcare industry knowledge and experience run deep on both the consulting and the technology sides of our business. Each complements the other.

We are passionate about and enjoy our work. And it shows. We consistently meet or exceed client expectations and serve as flexible, effective and engaging partners.

Management Team

Christine St. Andre, Chief Operating Officer

Ms. St. Andre serves as the COO of CSI Solutions, LLC. Prior to the company’s formation, she served in a similar role at InnovaCare Solutions, the innovation and improvement division of CareGuide created at the time of the merger between CareGuide and Patient Infosystems in early 2006. Ms. St. Andre had been serving as President and Chief Operating Officer of Patient Infosystems since she joined Patient Infosystems in June 2000. Most of Ms. St. Andre’s career has been spent leading large academic medical centers where she successfully introduced the use of quality management tools to navigate through financial challenges and achieve organizational success. For 6 years, Ms. St. Andre was Executive Director of the University of Utah Hospitals and Clinics in Salt Lake City, Utah and had oversight for the University Hospital, the University’s Neuropsychiatric Institute, and all outpatient clinic and home care operations. From 1979 to 1994, Ms. St. Andre held successively responsible senior positions at the George Washington University Medical Center in Washington, D.C., including the position of Chief Executive Officer, which she held from 1989 until 1994. Ms. St. Andre holds a BA degree from Bryn Mawr College and an MHSA degree from the George Washington University.

Roger Chaufournier, Chief Executive Officer

Mr. Chaufournier is the CEO of CSI Solutions, LLC. Prior to the formation of the company, Mr. Chaufournier served as Chairman and CEO of Patient Infosystems, facilitating the merger with CareGuide in January 2006. Prior to joining Patient Infosystems in April 2000, Mr. Chaufournier was President of the STAR Advisory Group, a health care consulting firm he founded in 1998. Mr. Chaufournier was previously the Chief Operating Officer of the Managed Care Assistance Corporation (1996-1999), a company that developed and operated Medicaid health plans. Mr. Chaufournier was a former Assistant Dean for Strategic Planning for the Johns Hopkins University School of Medicine (1993-96). In addition, Mr. Chaufournier spent twelve years in progressive leadership positions with the George Washington University Medical Center (1981-1993). Mr. Chaufournier was also Chairman of the Board and acting President of Metastatin Pharmaceuticals, a privately held company developing therapeutics in the area of prostate cancer. Mr. Chaufournier was a three time Examiner with the Malcolm Baldrige National Quality Award and has served as the national facilitator for the federal Bureau of Primary Health Care chronic disease collaboratives.

Kathy Reims, Chief Medical Officer

Dr. Reims is a Board certified Family Medicine physician who is a Principal of CSI Solutions, LLC and its Chief Medical Officer. She has served as an Improvement Advisor and Faculty for numerous health system improvement projects including federal, state-based and private practice initiatives and is currently the Improvement Advisor for the National Healthy Weight Collaborative. She lectures on topics ranging from practice transformation and performance improvement to patient engagement. She has provided strategic programmatic advice and hands-on coaching for practice teams internationally to improve care for patients living with HIV/AIDS and is currently working strategically with regional practice transformation projects focused on Patient Centered Medical Homes. Dr. Reims has served as a volunteer preceptor for Denver Health and Hospital’s Lowry Clinic for the last 6 years and holds an appointment of Assistant Clinical Professor Department of Family Medicine, School of Medicine, University of Colorado Health Sciences Center. She was a NHSC Scholar, has over 25 years of clinical experience with underserved populations and has served as Medical Director for two Federally Qualified Health Centers.